Re: What to do if your account has been banned or suspended.

Hi @rnm99983889 

  

We are unable to assist with account issues or actions on Answers HQ. We have a dedicated TOS team that handles Sanctions and Bans on accounts.  

You will need to reach out to them to have this looked into, it may take some time to see a response so be sure to keep an eye on your email.  

If you have checked your Ban History, please note not all Bans may appear here. If you have further questions about Bans or investigations we have a few Help Articles below that provide further details.  

   

• How EA bans and suspensions work   
• How to get more information about my ban or suspension   
• Investigate your banned or suspended account   

 

Thanks!