Forum Discussion

4 years ago

Solved

What to do if your account has been banned or suspended.

On January-5th-2021, i was playing with two of my friends in the party, they just want to troll me so they reported my name for being appropriate. It was just mean to be fun , they are new so they do...

EA_Illium
4 years ago
Hi @rnm99983889



We are unable to assist with account issues or actions on Answers HQ. We have a dedicated TOS team that handles Sanctions and Bans on accounts.

You will need to reach out to them to have this looked into, it may take some time to see a response so be sure to keep an eye on your email.

If you have checked your Ban History, please note not all Bans may appear here. If you have further questions about Bans or investigations we have a few Help Articles below that provide further details.



How EA bans and suspensions work

How to get more information about my ban or suspension

Investigate your banned or suspended account

Thanks!

EA_Illium

EA Staff (Retired)

4 years ago

Hi @rnm99983889

We are unable to assist with account issues or actions on Answers HQ. We have a dedicated TOS team that handles Sanctions and Bans on accounts.

You will need to reach out to them to have this looked into, it may take some time to see a response so be sure to keep an eye on your email.

If you have checked your Ban History, please note not all Bans may appear here. If you have further questions about Bans or investigations we have a few Help Articles below that provide further details.