Community ManagerWe cannot assist with bans directly here on AHQ.
If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:
https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/
Thanks.
Greetings, EA Community Managers and Players.
My account got unfairly banned over a word
four months ago. I tried disputing and such,
but EA has to be the worst Customer Support
company ever, especially the TOS Team.
Additionally, they never cared to properly investigate
my case and kept copy-pasting the same idiotic
response, until I wasn't even able to dispute.
Since I'm banned, it's pointless having my PSN
and Prime Gaming accounts linked to a banned
account, because it's useless now, I can't play. .
I don't understand why EA wouldn't let me unlink
my PSN and Prime Gaming accounts from a banned
account.
I won't bother creating another account and play
their games, I've had enough of that company.
Anyone here can provide me some information
and/or advise on how to approach this? I want
my PSN unlinked from my EA account, I don't want
to have it linked to a wrongfully banned account
of a company who obviously doesn't care about
their own customers.
Any help/advise is humbly appreciated.
Kind Regards,
TrollerMaN.
My steam account was hacked few months back.. and all accounts linked to steam got suspicious activity suspensions or bans. I appealed for lifting the ban and it was overturned and a new ban has been active since then. I had raised cases several times but no fix. No chat option is available and also unable to unlink or delete this acc due to ban. Also i have a unknown email linked to my EA acc.. yet no response from EA support.. where as all my other accounts were recovered in few hours.
Community Manager
