Re: lost heirlooms account progress and cosmetics

Hey @BMO-Beamz @Ahjussiii 

Would it be possible to get more information on this?

- Which platforms do you play on?

- What is your EA ID, and Gamertag/PSN ID of the other accounts you play on?

- Was any account previously linked to another EA account?

- What are some of the items missing? 

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Please note, that if any platform account you have was linked to a previous EA account, then you will not have access to your items/progress as they are stored at the EA account level. 

For more information on linking accounts and Cross Progression check out the following links:

• Link Platform accounts to EA Account   
• Unlink your platform accounts from your EA Account  
• Now that Cross Progression is here: what you need to know

Thanks!