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Thanks for the suggestion. I just tried that using this link and it still pops up with the forced update EA app window with no way around it, which uninstalled Origin. So I'm back to square one and also have to tell the kids today they can't play any games until EA fixes their app.
- EA_Darko3 years ago
Community Manager
Hey @lgaudet going forward you will need to use the EA app to play your EA games.
Darko - @EA_Darko it doesnt work. the EA app does not work.
@EA_Darko any ETA on the EA app being fixed?
$$$$$ in purchased expansion packs and add-on content shows I no longer own it. Existing game files are not playable. My guess is because they have content I bought that the new EA app does not recognize I own. The only option is to start a new blank game with base game content and a lot of missing content. Reinstall does not work.
If I try to reinstall any missing content from the EA app, it would require me to re-purchase content I already paid for.
If I try to reinstall any missing content from the game launcher, it says the game has to be updated and install failed. There is no option to update the game and "repair" did not repair anything.
Thank you,
Same here.
I've now had this problem on other PCs, all Windows 10 Pro 64 bit, all fully Patched, all working absolutely fine, and all cannot Upgrade from Origin to the mandatory EA App.
Now I cannot access any paid for content, and cannot go back to Origin.
There is no option to override the forced EA Upgrade, it now dominates the Origin screen, and there is no workaround.
I have tried all of the various suggestions to get around this, such as Running the EA App download as Administrator, making sure all Windows Modules are updated, and turning off Anti-Virus.Nothing works.
The EA App Upgrade always downloads stuff, then halts at the Installation Screen, then, after a little while, it announces something has gone wrong. and would I like to submit a Report to the Droids, which I do every time.
I must stress this exact same issue has happened on different well specified PCs and Laptops, and it is very obviously an EA App problem.
This is, effectively, a catastrophic EA App Upgrade failure, because it totally prevents any access to existing paid-for Content.
There is no obvious way around this, and nobody should be expected to spend hours trying to find a way around what should be a simple update.This would be fine if the EA App actually worked. Is there anything being done to remedy this? It seems ridiculous that we simply no longer have access to our games
This is why I so dislike any Software that requires an online login just to run paid-for content.
Eventually, the Company will neglect to keep the Servers going, and the Software will become unusable.
Although in this EA App case, the Company concerned has simply made an epic mess of a forced upgrade, and has contrived to disable all access to paid-for Content in the process.
Is there nobody left running the Company who has any authority to supervise what the children in the IT Department get up to? Or to ensure they actually test their creations before unleashing them on unsuspecting Customers?
Come on EA, crack on and resolve the problem you have created.
At the very least, disable the forced EA App upgrade in the Origin login, so people can carry on with what works in the interim.
Tick, tock, the clock is ticking, and people are getting very annoyed at the total lack of action, or even of an acknowledgement that there is a problem.
@MayPanDayI couldn't agree more. I've had hit and miss (mainly miss) luck with the POS app. EA should be ashamed of themselves. I have tried multiple of the so-called fixes, with the exception of going into my Admin and change my local setting. Not going to risk my PC and other software.
EA we have paid a lot of for our games. Could you at the very least STOP requiring us to login or even access the internet to play? The EA APP is so buggy that it thinks that I am not online, but here I am typing this while clicking the "retry" for the 34th time on the freaked up POS App. Hell, I'll be happy going back to Origin if a login is necessary!
Some better news, it looks like they have removed the forced EA App upgrade from the Origin login screen.
I tried it again this morning, and the Origin log in worked again, as before, without any sign of the annoying EA App upgrade splash notice (that one could not close).Hopefully this will allow people to re-gain access to paid-for Content, until EA fix the EA App upgrade issues.
Fingers crossed anyway.Thanks for that heads-up! 🙂
I downloaded Origin and launched it successfully! Now I'm verifying games and will give it a try. 🙂
How about you not require an app nor a seperate launcher to play games? Shocking thought I know.
Yes I really respect your suggestion, but the problem I'm having is like this (Image) please open it, at point 3, my FIFA application only has Play and it tells me that I'm in game. But what happens, the game doesn't appear and just stops on FIFA Launcher
The EA App doesn't work. Give us back Origin until you actually fix the problems with it. I'm going to demand money back on all of my games if you force me into a program that doesn't allow half of them to start up.
What's going on EA?
I see we are back to the annoying EA App launcher from the Origin Login, which fails every time.
So, I'm back to having absolutely no access to PAID FOR CONTENT, due to the broken EA App rubbish.
This has been weeks since EA last tried this, and yet, here we are, weeks later, and it's been re-deployed in the same broken state.
Get a grip.There's a petition circulating that is calling EA to either stop with the login to play (non multiple player games) OR give the users (EA-APP OR Origin Launcher) a full refund to games they can not access. I should have signed it when I had the chance. I have well over $2500 invested in games. If I can some across the link, I'll share it. EA will probably "ban" my account again after this post.
- Laurnarose3 years agoNew Scout
Starting this afternoon, I am having exactly the same troubles you have had with going from Origin to EA App installer. It fails every time. I just purchased new mods yesterday and everything was working fine this morning until I got the demand to switch from Origin to EA. I don't want to lose the game I just paid for.
If you have any info on the petition please let me know. will definitely sign!!
There must be a way to bypass that popup this is daylight robbery!
- siirysiir3 years agoSeasoned Ace
I'd love to find out a way to bypass this too! I don't want the app, I want origin and now I'm softlocked in origin so that I CAN'T PLAY as it is forcing me to download. I want to roll back to the previous version of origin I don't need to play in online mode now. I just want to play.
edit: UPDATE
I tried the EA app. I don't want to update my game so I want to play offline but I STILL CAN'T PLAY. This sucks. EA do better. I'm not buying any more of your games.
- Laurnarose3 years agoNew Scout
My Origin is locked up. I tried Steam but it locks up just like Origin. I have tried every hint I can find to fix the EA APP. but nothing works. Now my CurseForge has eliminated my Sims mods. I thought maybe I could ask for a refund on the bonus pack I just purchased 36 hours ago. but NO. I give up. I am going back to World of Warcraft. At least they know how to produce a playable game.
That FORCED EA app upgrade does NOT work.
Can not access games via Origin either.
Nothing works.
It seems the new EA app cant make the connection to the Origin games, possibly because the EA game is 64 bits and Origin is 32 bits?
At least stop the forced upgrade until this is fixed please !
They rolled out the broken EA App many weeks ago, and it didn't work then.
Seems they thought if they pulled it, and left things a few weeks, it would then fix itself.Oddly, it didn't, and it's still broken.
This would be wonderful, except for the fact nobody can now access PAID FOR CONTENT at all.Extract a digit EA, and fix this mess, again.
EA App Black screen.
Troubleshooted for 2 day straight now without success.
Only method left to try is to uninstall Origin and all the games and start over from scratch downloading EVERYTHING again, if the EA app works ...
Doesn't work but thanks for the tip.
Message changes from "Install" the EA app to "Upgrade" the EA app.
Blank screen, no games launch.
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