EABackgroundService issues

Question

When I close the app (with all settings turned off for background tasks happening) and with the launch mode of the EABackgroundService set to manual, the EAbackgroundService does not stop.

Even if I go into the services and stop it myself, the service just restarts itself and keeps on running.

There is no reason this should be happening. When I close the app, I want all processes related to the app to end. Including this EABackgroundService.

Also has a side note, I want the option to close the app fully when hitting the X button. Steam doesn't have this option, and it is incredibly frustrating. Epic and Battle.net do and I appreciate them for that. Don't let this already pretty terrible game launcher fall behind in a very easy category they could get ahead in. Give me an option, so that when I click X, the application fully quits, and doesn't just minimize to my tray.

Thanks.

ea_leeuw · Answer

Hi Packer_Backer8​,
I hope this post can perhaps explain your query about the background service: Latest app version has removed background service toggle | EA Forums - 12057341.
That said, when these settings are turned off, the background service will automatically close within about 1-2 minutes of when the EA app is fully exited.&nbsp;

tr-drm00b · Answer

Hello EA_Leeuw​,The current situation may be frustrating due to privacy concerns.Feedback:There should be an option in the EA App settings to do that stopping EABackgroundService service without any delay as soon as the EA App closed.

ea_leeuw · Answer

Packer_Backer8​ Just to clarify, the background service may keep running because part of the EA app is still active in the background, even if it looks closed. Clicking the X button minimises the app to the system tray, and in some cases, it can stay running without any visible window, which causes the background service to restart.
If you're using the EA app through the Xbox app on PC, a related process might also be running. Right now, that process should not restart the background service after it's shut down, but that could change in future updates.
To fully close everything, try quitting the app from the system tray or using the Task Manager to ensure no EA processes are still running.
I’ve also shared your feedback about the X button not fully closing the app. It’s a valid point and something others have raised too.

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EABackgroundService issues

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