Inst-3-2330

Question

Product: The EA appPlatform:PCError Report ID (learn how to create an Error Report ID in the sticky post) inst-3-2330Which client functionality are you experiencing this bug with? Application InstallerWhen did this happen? (dd.mm.yy hh:mm) 22/2/24Summarize your bug getting error code inst-3-2330 when trying to install the EA app, any fix please?How often does the bug occur? Every time (100%)Steps: How can we find the bug ourselves? Package InstallerWhat happens when the bug occurs? Installation does not completeWhat do you expect to see? A running EA app‌inst-3-2330

ea_barry · Answer

@NairobiFinest&nbsp;

That is an uncommon error, try these basic troubleshooting steps:&nbsp;

Run System File Checker to help ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
Perform a clean boot before starting: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/

It is possible using a new Windows User Account with Administrative Privileges will help too.

Thanks.

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Inst-3-2330

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