Ok, so can't play Supernatural without a disc.
So I bought Supernatural back in October, installed it on my computer and I did it with the disc. I played it fine for a couple of months. I haven't played since 2013 started, and I wanted to go and play today and it says that I need the disc to play.... which I lost pretty much after I installed it.
Can someone help me? I want to be able to play, darnit. I didn't see any options on how to install it from the website without having to buy it again so it wouldn't require the disc. The base game I bought online, but not Supernatural. I'm getting really annoyed.
Did you loose the key as well ?
You can check your registry if the game is still installed on what the key was.
See this thread for details: http://answers.ea.com/t5/The-Sims-3/FAQ-Lost-and-broken-DVDs-and-missing-serial-codes-What-to-do/td-p/14230/
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If all fails, you need to contact customer support. They are the only ones that can help you with the game not showing up in Origin.
They can be found here: https://help.ea.com/contact-us
Choose a category, a game and a platform for the contact options to show up.
If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.
See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html
