Forum Discussion

EA Staff

Re: "The Family Portrait" Freebie

Hi @PerPanicz,

The Family Portrait promotion was shut off some weeks ago, that's why you don't see the icon in the main menu.

Players who redeemed the Family Portrait while the promotion was available won't see the icon in the main menu either anymore, but they will keep the portrait.

Hope this clarifies the situation. I would recommend keeping an eye on The Sims 4 website, or social channels so you are up to date with the latest news and promotions! 🙂
Cheers,
-Mai

4 Replies

PerPanicz
7 years ago
That's a bummer! Do you you know by any chance if this item will be available again in the future? I'm so angry with myself, because I knew about this promotion way before it has ended, but I was quite busy back then and I didn't think it would be a time-limited offer. Nonetheless, I'm grateful for your answer!
EA_Mai
EA Staff
7 years ago
Hi @PerPanicz,

We currently have no plans to bring back the Family Portrait but that does not rule out its return in the future.

Sorry for the wait for an answer!
-Mai
Blobbie01
3 years ago
"but that does not rule out its return in the future"

Is it ruled out yet? Console player here. Would love to get the family portrait. No access to mods obviously, so I really hope it'll be back someday😄🙏
EA_Solaire
Community Manager
3 years ago
Hey all,

This thread is quite a bit older now, so it's been locked to prevent necro-posting.

If you have further feedback on this topic, please feel free to create a new thread and we'll take a look 🙂