Re: Can't move Camera when Sims taking photos

You’ve described it perfectly in the bolded text. I can initially move the camera around and take a photo or multiple photos.  But when I click once anywhere in the photo screen to change the view, it remains locked/frozen and I cannot move it. So basically, the single click anywhere to readjust will not work. The only way to readjust is close the camera with the “x”, give the command to the sim again and start over. 

@simcastaway83    Ok then.  I did some testing yesterday and this morning and everything works fine for me.  Tried it with both the expensive handheld using the option you get on the camera while it's in the sim's inventory and using it mounted on the tripod.  I was able to take a photo, click on the screen, rotate the view, click another photo, rinse and repeat.  Had no problems whatsoever.

So, since everything works ok for me and I can't replicate the issue, there are only a couple of things I suggest you try.  First, make sure it's not just a single sim with the problem.  Try having another sim in the household try taking a photo to rule out if it might be something glitched with that sim.  If it happens with another sim in same household, then try with another sim in a different household.  Once you know if it affects a sim or sims in one household or multiple households and it still happens, then test in a new save.    Just to rule out mods, also move your mods folder to your desktop while you test.  The point of this testing is to narrow down the problem to see if it is the game glitching or if is something in that particular save.  Sometimes, a problem will only show up in one save.  

Another thing you can do is delete the localthumbcache file before you start testing.  Sometimes, deleting that file will fix things.  You'd be surprised how often that will fix things that you wouldn't think would be connected to the thumbnails, but it does.

Another thing you can try is another repair.  I have found that sometimes running a game repair won't fix a problem the first time but doing it twice and even a third time will.

And lastly, I have also found that low batteries in the mouse, if you use a wireless mouse, will give you clicking issues with the game.  This could be an inadvertant double clicking thing where you don't realize it is happening.  So, you could try replacing the batteries in your mouse.  While you're at it, make sure your mouse is clean.  I'm bad about snacking while I play the game and have crumbs, etc. get lodged in the mouse, usually around the center mouse wheel from time to time.  Not often but it's happened several times over the years.  So, it won't hurt to take a look just in case.  You can try another mouse too if you have one.

Hope this helps.

Prior to posting here, I did try with multiple Sims, multiple worlds and multiple saves and it happened in all of them. I also tried removing my Mods, repairing the game and even uninstalling and starting over without any saves or mods. Unfortunately, the problem persisted. I tried deleting the folder that you mentioned and did another repair, but still no luck ☹️ I have no idea what is going on. As far as I know, my mouse is ok. there doesn't seem to be any issues. I have a Mac and the mouse rechargeable, so I don't think it's the battery. Unfortunately, I don't have another Mac mouse to try. I'm starting to wonder if there is a mouse setting that may be causing it, but not sure what that would be. Everything else driven by the mouse in the game works just fine. I have no idea how to fix it. I appreciate all your help. Is there a way to contact EA for technical support? I haven't had any luck finding that either

@simcastaway83 

Here is the link to EA Tech Support.

EA Player Help Services - Top Issues

Hope this helps.

Are you using Windows? I never had the issue running Windows, but the camera glitch started when I switched to a Mac. I figured out how it works by clicking the thin border of the camera, although it's super touchy when I do it because I'm using my trackpad.