Forum Discussion

Re: Cant Change Skin Color

@yrsp2

Thanks. Did you try the new Sims 4 folder with none of your previous saves and other content copied across? Can yo also post screenshots?

I'm trying to figure out if it's a hardware issue related to the Intel chip, possibly also a Metal driver issue, or whether it's your user data. This is why it's really important to know if a completely new clean game causes the same issue.

Could you also post a few screenshots showing it in-game?

16 Replies

Replies have been turned off for this discussion
  • yrsp2's avatar
    yrsp2
    4 years ago

    Im not totally sure what you mean there. But, here are screen shots. I had the game create a few random sims. As you can see they are all the exact same skin color.

    Screen Shot 2021-07-09 at 3.10.38 PM.png

    Screen Shot 2021-07-09 at 3.10.50 PM.png

    And when I try to change it, the sim doesn't change.

    Screen Shot 2021-07-09 at 3.11.04 PM.png

    Here, I tried to download a sim off of the gallery and the game actually automatically changes the sim to become this specific skin tone. (the hair disappeared because I don't have that pack. that makes sense)

    Screen Shot 2021-07-09 at 3.14.37 PM.png

    Screen Shot 2021-07-09 at 3.15.05 PM.png

    You can also see what I was talking about the eyebrows in this picture. The pink ones I can edit but the brown ones are always there.

    Screen Shot 2021-07-09 at 3.12.30 PM.png

    And hereto can see the grey underwear. That doesn't bother me so much but it appeared around the same time as the other issues so I wonder if they are related.

    Screen Shot 2021-07-09 at 3.14.09 PM.png

    Screen Shot 2021-07-09 at 3.13.11 PM.png

    Hope that can help

  • I did that thing where I moved my sims folder to my desktop and it worked! But I don't have anything that I have built. How do I get it back without bringing the problem back? Do I have to delete all of my mods? I don't want to have to do that.

  • Do you know if there is a software I can run to find the mod that did that without deleting all my mods (assuming the mods where the problem). If not, how would you recommend I delete what was causing the problem so I can still have everything else and bring my own builds (ets.) back into the game. 

    By the way, Thank you so much for helping me with this problem. Im really grateful.

  • I figure out what Mod was the problem. Thank you so much for all your help. Really! You're Awesome <3
  • @yrsp2

    Great! If it happens again just repeat the steps and you should be back in your game in no time 🙂
  • What was the mod? I already deleted the columns mod but it did nothing

  • hey, the exact same thing happened to me! do you know which mod caused this issue?

  • That is the exact thing happening to me i need help too. Plus i am not using the Mac the laptop i am using is the Lenovo

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey all,

    This thread has now been locked- If you need further assistance on this, please see the guide here at the top of the forum for steps to resolve this.

  • dktmumqohdgd's avatar
    dktmumqohdgd
    Seasoned Newcomer
    5 months ago

    hello i know this was 4 years ago but do u remember what mod it was

     

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    5 months ago

    Hey there,
     
    This thread is quite a few years old and is being locked here to avoid further necroposting.
     
    Feel free to create a new thread if there's a subject you're wanting to discuss that doesn't have a more recent topic, thanks! 

About The Sims 4 Mods & Custom Content

Find expert tips, troubleshooting help, tutorials for mods and custom content, and The Sims 4 patch files in our forum.15,399 PostsLatest Activity: 18 hours ago