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13 Replies

  • No it doesn’t, also something I noticed is the game is never in my quick resume like other games even when I’m in the game or just played the game and didn’t close app which I think might be part of the problem 

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    3 years ago
    @celticsnation687

    If you don't fully close down the game before playing it that can increase the chances of dashboarding. I've experienced this myself on my X.

    Do you have your console plugged into the wall or a surge protector?
  • claevonw's avatar
    claevonw
    3 years ago

    I’ve been plugged into a surge protector as I have been since I bought the game.  This literally started happening the last two weeks. Has anyone found a fix? I know EA isn’t working on it with the new game coming out soon. Lol 

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    3 years ago
    @claevonw

    Is it possible to plug the console directly into the wall? The Gen5 console has a built in surge protector and Microsoft has said it's not necessary to use it. Having it in a surge protector could result in console shutdowns. Although that is different than dashboarding, it may be worth trying it plugged into the wall to see if you get the same results.
  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    3 years ago
    @celticsnation687

    Do you have a lot of saved clips (both local and cloud)? Deleting those can help alleviate the stress on the console. A while back I cleared out all the clips from the cloud and local storage then noticed a significant boost in speed and performance of the console.
  • claevonw's avatar
    claevonw
    3 years ago

    By the way did your game stop crashing when you plugged into the wall? I just did that now. 

  • Oh. Update. Crashed first game on plugged directly into wall. 

  • claevonw's avatar
    claevonw
    3 years ago

    Nope didn’t work. It’s now the same exact thing on madden 23.  

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