All saved game progress lost

Hi

Make sure there is a folder called NFS Unbound in your documents folder. 

In that NFS Unbound folder should be another folder called "Save Game" if that folder is empty then it looks like the game deleted your save or maybe it didnt save correctly.

I have noticed that the game doesn't seem to use cloud saves so if you play on two separate devices then your progress wont transfer over and you will have to manually copy that save game folder across each time you switch devices.

if the folder and content exists but the save game still wont load then it might be worth creating a ticket to EA for further support

Thanks

D-Tronics UK

Thanks for the reply. The Save Game folder was empty, so it was all deleted. I resorted to not selecting Quit Game within the game and simply force close the window outside of the game. It has worked thus far and is the only work around I can think of. It's not a difficult one either.

I was playing multiplayer as usual and I quit the game, now when I booted it up, it asked me all the preferences as it would when you were running it for the first time and now suddenly my single and multiplayer progress is all completely lost. The savegame file in the documents folder is still there, but judging by the date, it seems to have been overwritten by the game itself, so the only chance of recovery would be for the cloud save to synchronize back to when nothing was wiped, if that is even possible.

Is there any chance for me to recover any of my progress? I had well over 80 hours clocked into the game, all the achievements unlocked, got every collectable and was well on my way in multiplayer mode at level 70, starting from scratch would leave me disheartened from playing again.

(images showing that both the single and multiplayer modes have nothing, since the player models for each one do not appear and neither do the cars)

Update, decided to go through one of the modes until I could reach car customization, my wrap files are still in the documents folder but the game does not detect them, it does detect settings however, this is just getting more and more confusing

I'm sorry this happened to you, the more i look at this forum the more it looks like EA just doesn't care, I asked @EA_David earlier about changelogs for the new update he posted friday and instead of answering me he was on there answering topics that were already solved, the problem here isn't criterion or need For Speed the problem is EA they just don't care about anything but money and these devs on here are puppets and only respond to what they are allowed to, it's frustrating and unfortunate but what I'd advise at this point is playing a racing game not owned by EA, refund whatever money you spent and wait until/if they decide to care, this is ridiculous and not fair to the people who have allowed them to continue doing business by buying their half assed products, they will probably delete this or ban me, but whatever i'm saying my piece

Lost all progression after latest update

Hi,
Yesterday, after installing the update the game asked me again to choose the same settings as when I launched the game for the first time
Then I noticed that no matter which game mode I launched, I was asked to create a new character and that I didn't have my progress at all

I understand that there is a chance that my progress has been deleted from the servers but if this is the case I would like to know if it was possible to receive at least enough money to buy again the vehicles and upgrades obtained after hours of grind

Thank you in advance for your help

Update number two: I contacted EA Support and it seems to be a relatively common issue after the update and they are working on a fix, unsure if the savegames can be retrieved but I hope it all gets resolved soon, good to see it has reached their radar however

All my progress is gone. Completed the game fully and was lvl 40 in online. EA has really messed up. I've been sitting on this all day from its release and now EA has made me look like a fool. Is there a fix to this problem at all?

Lost my NFS Unbound progress