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EA_Aljo
Community Manager
5 years agoI'm sorry for missing your post. We can go through some troubleshooting to see if there are any issues on your end. What system are you playing on and do you use a wired or wireless connection?
5 years ago
@EA_Aljo
Thanks. I am pretty confident it is not my end, as Warzone and Cold Ware give pings around 40 - 70ms. Apex hovers around there but gets horrendous at points (> 500ms ping) and it "IO" part of the performance output spikes too. When this happens, I am disconnected and greeted with the "code:wheel" error message.
This also happens whether I am on PC or PS4 (I mainly play PS4). Again, no other games have this issue. Also, it was fine until after the 4th of July hack. I hade GREAT connection tbh.
I also noticed the "IO" portion of the performance output varies a lot when I get lags. The lags are weird tho, it like slingshots me out of nowhere. I can be running just fine and then suddenly am slingshotted ahead. Makes aiming and movement very difficult.
Thanks. I am pretty confident it is not my end, as Warzone and Cold Ware give pings around 40 - 70ms. Apex hovers around there but gets horrendous at points (> 500ms ping) and it "IO" part of the performance output spikes too. When this happens, I am disconnected and greeted with the "code:wheel" error message.
This also happens whether I am on PC or PS4 (I mainly play PS4). Again, no other games have this issue. Also, it was fine until after the 4th of July hack. I hade GREAT connection tbh.
I also noticed the "IO" portion of the performance output varies a lot when I get lags. The lags are weird tho, it like slingshots me out of nowhere. I can be running just fine and then suddenly am slingshotted ahead. Makes aiming and movement very difficult.
- EA_Aljo5 years ago
Community Manager
Thanks for the additional details. Unfortunately, there's nothing I can do without troubleshooting so please let me know if you change your mind.
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