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Pjoter066's avatar
Pjoter066
5 years ago

Apex Legends code:wheel makes me wanna delete this game for ever

I simply cant play the game for couple of days, everytime i got into the match it is kicking me off and then i see code:wheel.  A lot of players, friends, have the same issue with the same code:whee...
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EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 years ago

@SolitaryMassacre 

I'm sorry for missing your post. We can go through some troubleshooting to see if there are any issues on your end. What system are you playing on and do you use a wired or wireless connection?

SolitaryMassacr's avatar
SolitaryMassacr
5 years ago
@EA_Aljo
Thanks. I am pretty confident it is not my end, as Warzone and Cold Ware give pings around 40 - 70ms. Apex hovers around there but gets horrendous at points (> 500ms ping) and it "IO" part of the performance output spikes too. When this happens, I am disconnected and greeted with the "code:wheel" error message.

This also happens whether I am on PC or PS4 (I mainly play PS4). Again, no other games have this issue. Also, it was fine until after the 4th of July hack. I hade GREAT connection tbh.

I also noticed the "IO" portion of the performance output varies a lot when I get lags. The lags are weird tho, it like slingshots me out of nowhere. I can be running just fine and then suddenly am slingshotted ahead. Makes aiming and movement very difficult.
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @SolitaryMassacre 

    Thanks for the additional details. Unfortunately, there's nothing I can do without troubleshooting so please let me know if you change your mind.

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        5 years ago

        @SolitaryMassacre 

        I'd like you to run a UO Trace and take a screenshot of the results for me. Instructions are here. Since you play on a wired connection, make sure this is run on a PC that is wired to the same network you play on.

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