Appeal for Wrongful Apex Legends Ban – Request TOS Team Review
Dear EA Support and Official TOS Review Team,
My Apex Legends in-game ID is 0420Joni, and my registered EA account email is [edit: email address removed]. My account was permanently banned in May 2024 without any reasonable specific violation explanation. I hereby submit a formal and sincere appeal for manual case review.
I solemnly confirm that I have never used any cheats, aimbots, wallhacks, macros, scripts, speed modifiers, file tampering tools, third-party game injectors, or any software that violates EA Terms of Service. I have never shared, rented, traded or boosted this account. All my in-game performances are 100% legitimate manual gameplay.
This is my long-term personal exclusive account. All my gameplay behaviors, aiming patterns, movement data and combat statistics are completely consistent with ordinary legitimate players. There are no abnormal cheating data features on my account. This ban is absolutely a false positive caused by EAC misdetection, system background process conflicts, driver environment errors or algorithm batch misjudgment, with no real rule-breaking behavior at all.
I have submitted basic ban appeal tickets before, but only received automatic template replies without any manual inspection. Ordinary customer service cannot access underlying game logs and risk control data, resulting in an unfair and unrigorous judgment.
Therefore, I strongly require this ticket to be escalated to the official EA TOS review team for complete independent manual re-investigation. Please check all original data and full match records from May 2024, including device fingerprint information, login IP history, real-time EAC detection logs, player movement tracks, aiming input data and all risk-trigger records during the banned period.
Until now, the official has only given a simple ban result without any specific violation evidence, exact match time, detailed risk trigger rules or verifiable abnormal data. This opaque judgment seriously violates EA’s fair penalty principle and damages legitimate players’ rights.
I fully cooperate with all official verification processes. I can provide complete gameplay recordings, device environment screenshots, system logs, account security records, purchase history and all other proof materials at any time. My device and game files are always official and original without any modification or bypass operation.
I have always strictly abided by EA TOS and maintained a fair game environment. AI automatic batch banning has obvious defects and frequently causes innocent player misban. It is extremely unreasonable for legitimate players to bear losses caused by system errors.
I sincerely request the professional TOS team to carefully recheck all my game behaviors in May 2024, cancel this wrong false-positive ban, fully restore my account 0420Joni, and provide a detailed, transparent and manual review result with valid judgment basis.
Thank you for your fair review and professional disposal.
Sincerely
0420Joni
[edit: email address removed]
