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WhiteCanaryx1's avatar
10 months ago
Solved

Ban

i got ban from no reason from 5 months in my main account now i created this account to play with my friends i played 3 hours and i got banned so i think i have hardware ban I DIDN'T do anything the support decline my request without answer and i can contact with no one so what should i do or i just need to delete the game and forget about apex and please don't send me to the support they never answer 

  • Hey @WhiteCanaryx1,

    Unfortuantely we can't help with ban here on the forums. I can only direct you to our terms of service team, but if they've repeatedly declined your appeals then there's nothin else I can recommend. They have the final say in whether or not bans get lifted.

4 Replies

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  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    10 months ago

    Hey @WhiteCanaryx1,

    Unfortuantely we can't help with ban here on the forums. I can only direct you to our terms of service team, but if they've repeatedly declined your appeals then there's nothin else I can recommend. They have the final say in whether or not bans get lifted.

  • AEgame999's avatar
    AEgame999
    7 months ago

    are you kidding me? give me the robot team there are no mean!! human life make decision by robot!!!!???

  • dalianwanda's avatar
    dalianwanda
    Seasoned Rookie
    5 months ago

    Did you solve the problem. I was also mistaken banned...... 

  • Asmodeus566's avatar
    Asmodeus566
    Hero+
    5 months ago

    dalianwanda 

    As this thread is a bit old at this point, we are going to lock this down so that we can prevent any necro-posting. If you run into any further issues please create a new thread so that we can begin tracking accordingly!

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