Customer service is a joke
Account has been banned for apparently using "external software" just after purchasing premium battle pass a couple days earlier. I have never used cheats on any game or installed any sort of softwar...
Forum Discussion
Hey there!
You should have received a mail regarding the ban.
The ToS team tries to review your account within 5 business days (Monday till Friday).
I understand it is frustrating but it's the only way to get your account unbanned.
Don't try to make new cases as they just delete those.
Only 1 per account do's the trick.
Zeelmaekers
its been 2 weeks though mate.
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- EA_Mako2 months ago
Community Manager
