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Versque's avatar
Versque
Traveler
7 hours ago

How do I make a new account without getting banned?

I lost access to my old account for apex and now i keep trying to make new ea accounts so i can play the game, but keep getting perma-banned for "botting" / "being boosted". I love for anyone that has an idea or tips on how to fix this because it is slightly frustrating.

It can be extremely difficult for people who have lost accounts that are irrecoverable so how do you distinguish between returning players on new accounts and people who are making new accounts in order to cheat/smurf.

I don't really know so. Any ideas are welcome/ suggestions

1 Reply

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    6 hours ago

    Hey Versque​,

    Do you use a VPN or proxy of any sort when playing or creating the accounts? If so, is there any change if you disable that and try again?

    Another option would be to see if you're able to create and log into a new account from a different device entirely, even on the same network. That could indicate a hardware ban rather than an account ban if you can get in on another device but the same network, in which case the only option would be to appeal the ban itself.

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