Hi there.Was fascinated to discover you're ending the season today! Because I was under the impression - per your weekly challenges list - that there would be three weeks left to complete my Battle Pass.For the last three weeks, I watched the timer on the Week 15 challenges work down to 0d0h0m,. and then back to 6d23h59m. I looked for an official announcement on why this crucial component of your reward scheme wasn't being updated, and couldn't find any. "Huh", I thought. "Guess they're stalling because they're having difficulty getting the new season ready". What I didn't do was look at the "Info" section on the BattlePass screen, because I assumed the information provided on the Challenges screen was relevant and correct, and that you would actually fulfil the final three weekly challenges, with the 9 automatic BP levels and 72k of XP they promised. Had you done so, I would have comfortably reached 110 on the Battle Pass. I am reliably informed that there was a countdown of remaining days on the Info section? I have no way of checking this retrospectively, but also, I'm not sure it's that relevant, given that - at the time of writing - the info page on your BattlePass screen displays incorrect information: the header text on the Info Page currently refers to the Season 2 Battle Pass. Which begs the question; If you can't be bothered to look at the BattlePass info page, why should you expect anyone else to? This is sharp practice. I expect to be compensated with the full rewards for completion of the BattlePass, including all Apex Coins.

@BabyYerDa Firstly, you're not going to receive any sort of compensation from them due to your own negligence. The trailer for season 4 came out four days ago and tells you it's coming out on February 4th. By association the current season ends that same day.Secondly, the weekly challenges stopped at week 13 for several weeks, so it's nice to see you're throwing a hissy fit for essentially not playing the game for several weeks, then coming back and realizing you didn't get your moneys worth. By your own hand no less. Third, this season started on October 1st, and ends today, giving you a grand total of 126 days to complete the entire pass. That's quite literally less than one level a day in order to complete the pass. In terms of total weeks, that's 18 full weeks to complete the pass. Since weeklies stopped at week 13, that means you didn't play for 5 weeks thinking you had 5 weeks left. Congrats! I'm glad the passage of time doesn't mean anything to you. Fourth, you're a real scummy piece of work for mocking someone who doesn't speak English first hand. It's impressive that you can be so rude, yet still turn around and ask for recompense for something you quite literally forgot about. Good luck getting any support!

@pastaclownThese are the types of threads I adore. People wanting to be compensated at the end due to their own inability to notice when something they put money into will end XD.It never ceases to amaze me that they never do it in the last couple of days. Always smackdab on the last day when something’s already ended.To the OP, I’m not a representative from EA or Respawn, but I’ll quote some so they’ll answer you, but don’t be surprised if the answers you’ve already gotten are the same you’ll get from one of them, albeit more professional:@EA_Kent, @EA_Blueberry, @Zeelmaekers

@pastaclown hey there! thanks for backing me up, all i was doing was trying to keep his article up long enough for someone from the professionals to notice, generously overlooking the fact he was basically calling me illiterate idiot 😉

@Koochi-Q I love them too, every single one of them reads EXACTLY the same. "Hey I forgot that this game existed and now I want a refund for the 10 dollars I spent on it because I couldn't get at least one level a day, but it's not my fault, it's because you guys didn't tell me any information about any of it! Also I didn't bother looking for any information about anything at all." It's brilliant! These are the same people who'd be upset that they walked into a store a minute before it closes and are refused service. @MIH4YL0WICH no problem bud, you didn't deserve that! I hope the rest of your day goes great!

@MIH4YL0WICHI must apologise, I should have been clearer in my initial post. I'm looking for responses from people who are actually employed by the company.If you are in fact a Respawn employee (which, from your tone, seems unlikely), don't you think you should fix the completely incorrect information displayed on your BattlePass info page before you post a dismissive reply to my post?(This is a rhetorical question, a reply is not required).

Misleading BattlePass information, compensation required

25 Replies

MIH4YL0WICH
6 years ago
@BabyYerDa a) the information was there all along
b) if you didn’t complete the battle pass by now you deserve nothing
BabyYerDa
6 years ago
@MIH4YL0WICHI must apologise, I should have been clearer in my initial post. I'm looking for responses from people who are actually employed by the company.
If you are in fact a Respawn employee (which, from your tone, seems unlikely), don't you think you should fix the completely incorrect information displayed on your BattlePass info page before you post a dismissive reply to my post?
(This is a rhetorical question, a reply is not required).
MIH4YL0WICH
6 years ago
@BabyYerDa what exactly is my BattlePass info page?
BabyYerDa
6 years ago
To be clear, my intention when posting this thread was to begin a discussion with EA/Respawn about the way they've handled the Season transition. I wasn't offering to help lost souls with basic English comprehension.
Still, as you've asked, I'm referring to the screenshot below: (still live on the Apex client at the time of writing).
Seems to me that if EA/Respawn are going to rely on "the information was clearly displayed on the BattlePass page" as an excuse for the misleading information on their Challenges page, they should probably avoid this sort of thing?
MIH4YL0WICH
6 years ago
@BabyYerDa well, english is not my main language, so hopefully that doesn’t make me lost soul, lol, anyway, what exactly do you find misleading about the screenshot you posted?
BabyYerDa
6 years ago
I don't wish to be rude, but you seem to believe I am interested in explaining this issue to you.
I am not.
Have a nice day.
Excederus
6 years ago
I can totally feel you. I also didn't bother checking the Info screen and assumed the 3 weeks left are correct.
I am still at BP lvl 89 because obviously I thought I had time to finish the stuff.
But what really annoys me is that I can't even buy some more levels with Apex Coins to atleast get the stuff I really want (for example the Pathfinder Dive Emote at lvl 93)
Kinda sad that they even disable the buying of levels...
MIH4YL0WICH
6 years ago
@BabyYerDanever mind, good luck finding an actual EA staff to provide response to you, however thinking that ‘i didn’t check the terms and conditions’ entitles you for a refund, even better luck with that
BabyYerDa
6 years ago
@Excederus Yeah, I got to Lvl 90 (only started playing S3 in December) and was coasting in the knowledge that I had three weeks worth of Weekly Challenges coming my way. Was logging in, doing the dailies, but didn't feel any urgency.
If EA/Respawn want to get pedantic about T+Cs, they're going to have to explain why they were advertising 17 weeks worth of weekly challenges and only delivered 14. A clear case of false advertising.
pastaclown
6 years ago
@BabyYerDa Firstly, you're not going to receive any sort of compensation from them due to your own negligence. The trailer for season 4 came out four days ago and tells you it's coming out on February 4th. By association the current season ends that same day.
Secondly, the weekly challenges stopped at week 13 for several weeks, so it's nice to see you're throwing a hissy fit for essentially not playing the game for several weeks, then coming back and realizing you didn't get your moneys worth. By your own hand no less.
Third, this season started on October 1st, and ends today, giving you a grand total of 126 days to complete the entire pass. That's quite literally less than one level a day in order to complete the pass. In terms of total weeks, that's 18 full weeks to complete the pass. Since weeklies stopped at week 13, that means you didn't play for 5 weeks thinking you had 5 weeks left. Congrats! I'm glad the passage of time doesn't mean anything to you.
Fourth, you're a real scummy piece of work for mocking someone who doesn't speak English first hand. It's impressive that you can be so rude, yet still turn around and ask for recompense for something you quite literally forgot about. Good luck getting any support!