Missing Apex Coins after redeeming Xbox code

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**“No, that’s not the case. I have never linked my Xbox account to any other EA account before.

I simply hadn’t linked my Xbox account at the time I redeemed the code. I only realized afterward that it wasn’t linked yet.

Then I linked my Xbox account to my EA account immediately after that.

So I did not switch or unlink between different EA accounts at any point.”**

That’s why I’m confused about where the Apex Coins went.

Hey zooaunzoo1​,

So just to confirm, you redeemed your code on Xbox, and then unlinked your Xbox and linked it to a different EA acccount?

If so, then that's why you don't have your coins. Your data is stored at the EA account level, so by redeeming your code and then disconnecting your Xbox, that doesn't transfer any of the progress or currency you had. You'd need to have linked your Xbox first and then redeemed your code.

Unfortunately it's not possible to transfer progress or currency between EA accounts.