Forum Discussion

bangalore-hole's avatar
bangalore-hole
6 years ago
Solved

The client's game account has been banned: Banned

please explain why I was banned? Yesterday I played and everything was fine, I never used cheats at all, I'm already in the third season, what’s wrong? or is it some kind of mistake? What did I break...
gameplay discussion
Zeelmaekers's avatar
Zeelmaekers
Hero+
6 years ago

Hey @bangalore-hole !

You should have received an e-mail regarding the ban.

If you think this ban was applied to your account by mistake.
You can reach out to the Terms of Service Team to appeal this ban.

Click here to Contact the ToS Team

Unfortunately, we can't assist further with account bans on AHQ.
However, if you have any questions, you can drop them down below.

Bornassassin123's avatar
Bornassassin123
5 years ago

Im not able to contact support. They stated and i quote "We no longer monitor this email" after I gave some criticism.

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