Forum Discussion

Radimov_GTO's avatar
4 years ago
Solved

Account Banned without reason

Product: Apex Legends
Platform:Steam-PC
Please specify your platform model. PC
AMD or Nvidia Model Number RTX 2080 Ti
Enter RAM memory size in GB 32
What is your gamertag/PSN ID/EA Account name? Radimov_GTO
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? Loading into the match from the lobby
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Trying to start a game
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. nothing
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? None
When did this happen? (dd.mm.yy hh:mm) i don't know since i didn't play for awhile
How often does the bug occur? Every time (100%)
How severe is your issue?
What happens when the bug occurs? Trying to start a game, i don't play since 2 or 3 weeks before the last Season ended.
What should be happening instead? unbanned
Steps: How can we find the bug ourselves? Verify my account

13 Replies

  • Ive appealed my ban multiple times as i have never done anything wrong. they denied me everytime and refuse to talk to me. i cant even play the game i play with my wife now. spent well over 600 bucks on that account and i cant make others cause they get banned instantly. this company is horrible.

  • @EA_Lanna Hi! I cant even make case. I think they blocked me from creating case. I dont have any option now to contact them. I am still appealing my banned account.