Banned from joining a game but no ban history
So, I checked my ban history and it says that I have no outgoing bans, however, whenever I try to join a game, it says that my account has been banned and won't let me in. I've been trying to contact...
Forum Discussion
EA_Lanna
Community Manager
Community ManagerHi @Cassiusses,
The support team should be able to verify if there is a ban on your account when you were in contact with them. Did they confirm if there was a ban on the account?
- EA_Lanna
According to the email, I have been banned for violating the TOS even though I haven't played the game in 2 months? How does that work? The minute I get a new character and a legendary skin on one of the characters I'm banned for doing nothing. I don't understand. The email won't even tell me how I've violated the TOS or what I was banned for. It just keeps telling me I'm banned and won't give me a specific reason why. I've seen plenty of other posts with this exact same problem that have happened at similar times as me.
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- EA_Mako3 months ago
