Cannot Link EA Account to New PSN/LIVE CHAT ISSUES
Subject: Can’t Link EA Account to New PSN / Live Chat Not Available
Hi EA Support,
I’m trying to link my EA account to my new PSN account, but I keep getting an error that says:
"Linked account found. Cannot be linked because this EA account was used to link the account 'case_the_bag'."
That PSN account is old and I no longer have access to it. I already removed it from my EA account. Now I’m stuck and can’t link my new PSN account.
I tried to open a support case, but the chat crashed. When I tried to resume the case, it froze, then closed. I’ve been trying to get help, but now I can’t find any way to contact support. There is no live chat or email option anymore. The homepage only shows the Apex Legends Cross Progression article and the AI assistant, which is no help.
Please help me unlink the old PSN or fix this so I can connect my current PSN.
Thank you.