Forum Discussion

4 years ago

Solved

Banned only in ranked ?

Hello i need a help. I had ban in ranked games i dont know how.. i make cases on ea.help but i got always after 1 minute message with negative decision of unban. How can i get ban on ranked games whe...

discussion

EA_Lanna
4 years ago
Hi @maciejzpola,

We can't look into this for you from the forums but our Terms of Service team can take a look. Please fill out the webform to send in an appeal to that team if you believe a ban was added by mistake.

- EA_Lanna

EA_Lanna

Community Manager

4 years ago

Hi @maciejzpola,

You have received help with this.

This help was offered through the Terms of Service team who carried out thorough investigations into the ban for you to confirm if it was correctly applied or if it was mistakenly added and needed to be overturned.

From what you've shared in this thread, they launched these investigations multiple times for this one ban at your request and each time the results confirmed the ban was correctly added for rule breaking.

- EA_Lanna