Stand up meeting:
CEO: Morning guys, can give me status update ?
(Server) Engineer: I checked the server all night long, they're fine, the issue is on the code !
CEO: Why do you think so? Everybody said server issue and blame we didn't invest on it!
(Server) Engineer:
I don't have access to the code but when player got disconnected before lobby even started, client keep trying to reconnect and hanging there.
Even you restart your game, still hanging there. It should already time out since the game never started for them.
This hanging deplete resource on the server , like denial of service attack since so many clients keep retrying forever !
CEO: Good point, Dev ?
Dev: When we design reconnect, we assume disconnect during game, but not before lobby started.
We didn't expect the server is so crabby like that ! Not my fault.
CEO (thinking): Chicken or egg problem, who I should blame now ??
CEO (professional) : Good point from both of you. How to fix it then ?
Dev: I can fix the code to stop retrying, that's easy one.
CEO: Great, I know I always can count on you !
Dev: But that will need client update, another download.
CEO: We don't have choice, let's proceed.
Dev: Sure.
Thank you for sharing this on my post from earlier today. Very entertaining and very to the point.
keep up the great work and sarcasm.
Afternoon meeting:
CEO: Do we have the fix ready ?
Dev: Yes, already done in the morning, Sir ! Our QA doing some testing right now, we can deploy tomorrow as soon they lab exited it.
CEO: Sounds like a plan.
Marketing: Many players demand we extended our rank split, since not only they can't reach their goal, we screw them up by loosing RP and can't play these days.
CEO: Reasonable request. Dev, can we extend it ?
Dev: Sure boss, change date on the server, easy peasy lemon squeezy.
CEO: I glad I have you guys, you guys are so flexible.
Marketing: Some of them want compensation, free packs, RP back, few wants free heirloom !
CEO:
Free packs, easy one but let me think about it.
RP back that's hard since our system is not designed for refund.
Dev you can prevent lost RP because server crash right ?
Dev: Yes, but that will take some times to code and test .
CEO: Maybe over the weekend ?
Dev & QA(thinking): Dang it, my weekend plan is screwed up. My kids and wife will be p*** off.
Dev & QA(professional): Let me see what we can do.
CEO: Cool. About free heirloom, that's too much. We can't do that since that's our paycheck.
Marketing: I know, some freeloader get used to Goverment bailout during hard time.
Server Engineer: How about the server that currently got overwhelm because of the client keep retrying forever ?
CEO: That's easy, increase our server capacity temporary until we get the client patch pushed tomorrow.
Server Engineer: Sure, easy one.
CEO: Cool, let's communicate the plan on twitter.
Marketing: Done.
---------------------------------
To be continue tomorrow.
----------------------------------
@asukojo During the night,
CEO gets onto broker "sell, sell, sell, get what you can!"
@asukojo wrote:Marketing: Done.
"Believe"!!!???!!! That's not a business word. That's a fantasy word, used by fairies, (nothing against fairies 😃)
It's a word used when you don't want to be sued, as you can't be sued for your false beliefs! Nonsence.
@OldTreeCreeper Talking about "SUE", it's coming from Microsoft C9 team ! 🙂
@asukojoimagine that I don't know how old the judge will be .....like 5 years old boy?
which law system will accept such cases?
nowadays anyone can sue anyone for anything, that's just stupid
@OldTreeCreeper"....ramping up server capacity..."
Firstly this isn't even the problem here!
If it were the actual problem then spooling up some extra servers literately takes less than 10 minutes.
This is just a classic example of how to avoid the issue without drawing too much attention to the root of the problem.
@0nly1ken0bi I'm waiting patiently on "Secondly"?? 😃
Community Manager
