Erroneous blocking in Apex Legends
Hello everyone
My English is quite bad, so I use a translator, so there may be inaccuracies in my text.
I want to share my situation, which I encountered recently.
As you can tell by the name, I was banned from Apex Legends by mistake.
04/28/2025 I was just playing rating games with my friends, as usual, took a break for a few hours and got banned on my return. I thought there might be some kind of mistake, I filed an appeal, and as a result, I received an answer that the EA team had checked and would not remove the lock, and the reason was the use of cheats that disable the Internet for opponents.
It came as a big shock to me, because I had never used cheats in my life, I had been playing for more than a year, at high ranks (master-predator), I almost always played with my team or with random players. It was my personal account, I created it and only I played on it. I have deposited about $2000-3000 into this account, including the purchase of the latest gaming events.
After filing a second appeal, I received an answer that EA would definitely not unblock my account, and they would not disclose information about their internal verification.
I filed about 6-7 appeals, applying the highlights of my recent games, I personally reviewed all the latest games and did not find a single suspicious moment.
I am writing this in the hope of getting an opportunity from EA to prove my fair play in all possible ways, including providing the latest recordings, perhaps I was just hacked and it is worth looking at the history of IP addresses of those who played on the account, but in any case, I want to prove that I am not guilty and return my account.
If there are players who have faced a similar situation and were able to appeal their blocking, I would be grateful for advice on what to do.
I hope I can get a fair decision and be unblocked, because Apex Legends has very quickly become an important part of my life for me, one of the few that bring me real joy and I don't want to lose my account, which is so dear to me.
I will also attach highlights of my recent games before the lockdown to show a little how I play and that it is a fair game!
I will be glad of any help, thank you!
