Haven't been able to login for a month
About a month ago I had an unusual login on my account. As recommended, I changed my password and figured it was all fine. Next time I logged in I was banned. I have now been banned and waiting on su...
Forum Discussion
Hey @JinxedBoon
We cannot really assist with account bans here on Answer HQ but I can point you in the right direction 😉
Have you already checked your spam and junk folders?
Sometimes the email gets routed into those folders.
Just to make sure you contacted the right team to appeal the ban I'll leave to contact the right team. (Terms of Service)
EA Help - Contacting Terms of Service team
They try to answer within 5 business days but it can take a little longer.
You could try to resent an appeal and attaching the previous case to it and say you didn't get a reply.
I have contacted this team and checked all of my email folders. I first made my ticket on December 8th. I guess I'll just keep hoping that it gets moved along.
