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Iolaswim98's avatar
Iolaswim98
3 years ago
Solved

how to delete permanetly my apex le

How do i delete permanetly my apex legends account? I have two origin accounts and both have apex legends.  I want to merge the account but due to having two accounts in apex, makes it impossible t...
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  • EA_Lanna's avatar
    EA_Lanna
    3 years ago

    Hi @Iolaswim98,

    This EA Help article will go into how to close out an EA account: How can I close my EA Account?

    Deleting an EA account is fairly permanent. Before taking that step, I'd recommend reading through what the EA Help article shares on this, especially about the risks of deleting an EA account such as loss of game progress and purchased items, etc. 

    If that's something you'd like to continue with, or if you have questions about what might be the best option for you to avail of, please contact support. I'd really encourage you to have that conversation with the support team as you mentioned you were hoping to merge the accounts, so to me that suggest the deletion request would be a last option. The support team will be able to take a look into both accounts and let you know what can be done for you from there.

    Thanks, 

    - EA_Lanna

EA_Lanna's avatar
EA_Lanna
Icon for Community Manager rankCommunity Manager
3 years ago

Hi @Iolaswim98,

This EA Help article will go into how to close out an EA account: How can I close my EA Account?

Deleting an EA account is fairly permanent. Before taking that step, I'd recommend reading through what the EA Help article shares on this, especially about the risks of deleting an EA account such as loss of game progress and purchased items, etc. 

If that's something you'd like to continue with, or if you have questions about what might be the best option for you to avail of, please contact support. I'd really encourage you to have that conversation with the support team as you mentioned you were hoping to merge the accounts, so to me that suggest the deletion request would be a last option. The support team will be able to take a look into both accounts and let you know what can be done for you from there.

Thanks, 

- EA_Lanna

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