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akioshosan's avatar
akioshosan
2 years ago

I have purchased 1000 Apex Coins on PC (steam) on June 29 2024 and it does not s

I have purchased 1000 Apex Coins on PC (steam) twice on June 29 2024 and on July 10 2024 it does not show up. I have restated my game, my pc and it still nothing. The money was taken off my bank acco...
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EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
2 years ago

If you didn't receive a response to your case, you will need to resume it or reply to the email sent to your inbox. Only our support team can review your account regarding your missing coins. 

Spoiler
  1. Sign in to your EA Account.
  2. Go to My Cases.
  3. Select your existing case from the list, then choose Resume Case.
akioshosan's avatar
akioshosan
2 years ago
@EA_Pulsar I did resume my case but there is no option to start chatting with the supervisor. I sent an email for a couple of days and the status shown is waiting for the player. If there is a way to contact? please help

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