I still have not received my 6th Anniversary Prizes after finishing the tracker.

It has been over a month of going back and forth with EAhelp with no avail. 

I have been done with the 6th anniversary prize tracker since February 18th and waited until after the event to see if I would receive the last two prizes (which, I will stress, is the reason WHY I did the prize tracker in the first place). 

EAhelp's "Resume Case" button has sent me in loops; without a way to upload more proof and without a way to reply to messages sent to me by customer experience representatives. I have opened 3 cases because I just want what I was promised from finishing the tracker. I know others are still waiting as well, and with all the stuff that Apex Legends is announcing on X and other social media to push their new launches, is really disappointing.

Anyway, one of the replies to my cases was that the "Studio is aware and is working on it." So, can we get an update on that? I was already starting to get disappointed when EA acquired Apex Legends and making it a money-hungry game.

I just want the free stuff that I felt like I wasted my time on.

TLDR; I did not receive the 6th anniversary prizes at the end of the tracker, but received everything else. I have been back in forth with EAhelp for over a month now, with no update from the "Studio" with a timeframe, or when I will get help. I just want my prizes. That's all I'm asking for.