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Cxnfzd's avatar
3 years ago
Solved

I was banned for using n word as a black person

About 6 months ago I woke up to a ban on my 2 year old account (linked with my console) and when I read the email I realized it was because I used the n word in chat with my friend in the lobby. This...
  • EA_Darko's avatar
    EA_Darko
    3 years ago

    Hey all, if you have a ban on your account then you will need to speak to our Terms of Service team.

    The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

    1. Click Contact us at the top of any page on EA Help.
    2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
    3. Choose your platform.
    4. Select Manage my account, then Banned or suspended account.
    5. Fill out any other details below.
      • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
    6. Click Select contact option.
    7. Sign in to your account that has the ban or suspension, if you aren’t already.

    These kind of conversations don't have a place here on AHQ so going to lock this.

    Darko

     

     

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