Forum Discussion

Seasoned Newcomer

4 months ago

My account was banned, and I can't create a case. Please Help

My Apex Legends account was wrongfully banned for “gameplay enhancement” on November 6th. I wasn’t even playing at that time — I was at work — so this ban came as a complete shock. I’ve never cheated...

discussion

gameplay discussion

Midnight9746

Hero+

4 months ago

PushNoComms & TR1XZT3R Sadly, EA Account bans cannot be handled on the forums as you would need to contact the EA TOS Team.

EA Help | EA Account locks, bans, and suspensions

If you are unable to create a case using the link above, you can try creating a case using the link below:

EA Help | Contact EA

If you are still having issues creating a case while signed into your EA Account, you can also try creating a case while signed out through the second link above: