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xJaYenx's avatar
xJaYenx
4 years ago
Solved

Perma banned for writng "bots" in chat 3 times.

Long story short I had 2 temp bans for writing "wtf" in chat the 3rd was a perma one just because i wrote bots in chat 3 times. I tried to dispute, but I was probably just templated (those who wo...
discussion
  • EA_Mako's avatar
    EA_Mako
    4 years ago

    Hey @xJaYenx,

    To make sure we're on the same page here, it looks like there was some additional chat previously that's not appropriate to repeat here, so it may be worth checking through your emails just in case those were missed in the past. Those may help clarify the prior actions a bit more if there's further confusion.

    Just to be clear, while certain replies may have templated responses, those are to ensure we're providing consistent and accurate information to people in specific situations. Each report is manually investigated by a separate member of the ToS team before any reply is sent out.

    As far as this particular sanction, please do feel free to submit an additional appeal if you haven't already, and our ToS team can absolutely take another look at this most recent action. Afraid this isn't something we're able to review or change on the forums.

EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
4 years ago

Hey @xJaYenx,

To make sure we're on the same page here, it looks like there was some additional chat previously that's not appropriate to repeat here, so it may be worth checking through your emails just in case those were missed in the past. Those may help clarify the prior actions a bit more if there's further confusion.

Just to be clear, while certain replies may have templated responses, those are to ensure we're providing consistent and accurate information to people in specific situations. Each report is manually investigated by a separate member of the ToS team before any reply is sent out.

As far as this particular sanction, please do feel free to submit an additional appeal if you haven't already, and our ToS team can absolutely take another look at this most recent action. Afraid this isn't something we're able to review or change on the forums.

  • xJaYenx's avatar
    xJaYenx
    4 years ago

    @EA_MakoSince I have changed e-mail address on my account i did not received anything beside codes.
    Mails are probably still going to the old address, that's why I was not able to see them.

    Hence I'm 100% sure I did not write anything racist or something that I would get offended if someone else would write it to me,
    I will not bother here anymore, it was more of a discussion, less of cry for help.

    Sadly you guys are only monitoring the chat not the voice chat, which is thousand more toxic than anything you can see on the chats.

    Won't bother with any EA games anymore.

    Feel free to close this topic.

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