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@pandareno1999 - thank you for the sincere reply! 😊
Right from the beginning I did raise it with Amazon -/ Prime Gaming - I even chatted to support, and I was told the only people who can do anything about it are EA and I need to take it up with EA support.
So I did in repeated cases for 6 months until eventually I got to speak to a support rep and then finally ended up being directed here as the only avenue I had to get in contact with the relevant people.
Would you have any idea who the right contact might be to take it up with at Amazon by chance? Appreciate any suggestion you might have and will be happy to followup! 😊
@Fitmaidog wrote:
Right from the beginning I did raise it with Amazon -/ Prime Gaming - I even chatted to support, and I was told the only people who can do anything about it are EA and I need to take it up with EA support.
Oh man, the classic "pass the buck." This happens a lot with EA vs. Sony issues and such, in my experience.
- 3 years ago
Haha yes, seems to be the case! Thanks @pandareno1999
Well I can go back to the beginning again and try with them over at Amazon and see if any further progress can be made.
Again, if anybody feels they have a similar situation or feeling and wants to add voice to it, I think that could still be worthwhile - so please do!
- 3 years ago
One other quick question... I'm still inexperienced at using this board, but I don't seem to be able to find my (long) reply from yesterday, I would think it was going to be #21 in the thread, but now it goes straight from @Cheese9Man 's post at #20 to @pandareno1999 's post at #21. How do I see the post I made that the #21 onwards were a reply to? (or was it taken down due to being too long or something to that effect?).
- 3 years ago
Thanks Pandareno - yeah it is the classic pass the buck. I tried a few more times with EA support but got a similar 'not much we can do' response. Just thought I would check back in and let you know on the official "Rose Gold" thread 🙂
I also notice that Prime Gaming isn't even offering anything for Apex now - perhaps that opens up EA to sell past skins now that the deal seems to be over.
I think Apex could really benefit from offering past rare skins on an extremely lucky/rare basis for getting them. Either ->
1) Use heirloom shards to pick ANY past skin (ie. from collection events, prime gaming, or just the regular store/recolours). The average person would say "but who would pick an old skin over an actual heirloom or prestige skin? But also, nobody could deny that anything that's rare would still remain rare with this approach.
2) Have an extremely small (0.01%) chance at getting past skins/banner frames that are no longer offered on legendary+ drops in random packs. Again, it would keep things super rare, but it would get certain people with the means buying a lot more packs.
If anyone is concerned around their precious skin being available to anyone acquiring through these methods, I would think fear not - the chance is so rare, you still won't see hardly any additional people with them. However, it could be done by only offering skins/items that are for example >2 years since release as a "Rare chance to attain vintage skins" approach.
I think if announced properly, both of these methods would be fair to anyone, given there is an equally super rare chance, and strangely it would generate a lot of extra revenue for the game, and the large majority of people would enjoy the possibility and keep more people interested in the game for longer I think.
I for one would buy packs almost endlessly until I have those skins if it were possible.
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