Re: any EA advisor online ?
@TroubleShootings As I have mentioned response times can take a little bit to happen. There is a lot of tickets sent in. So all you can do is wait for them to respond.
Forum Discussion
3 Replies
As i say before my account is banned 1 month + this is totally joke.
- @TroubleShootings I am sorry this has happened but there is nothing more that can be done here. Forum mods just do not have this access. You may also try to use the EA Twitter help team to possibly look into the case.
EA_DarkoCommunity Manager
Hey @TroubleShootings when posting on AHQ please do so in a polite and constructive manner.
You will need to speak to our Terms of Service team in realtion to any ban.
There is no other way to speak with the team and we are not able to assist with TOS issues on AHQ.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
- Click Contact us at the top of any page on EA Help.
- Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
- Choose your platform.
- Select Manage my account, then Banned or suspended account.
- Fill out any other details below.
- For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
- Click Select contact option.
- Sign in to your account that has the ban or suspension, if you aren’t already.
Darko
