Hi there!

Probably not, it's hard to get in touch with anyone that even works on the game itself and they haven't updated in over a 1 month 1 week. 

If your looking for a server near you guys usually they look to see how much traffic comes from that area, if it's not enough they won't open a server near that general area because it's not worth the cost to upkeep if there isn't enough players.

I'm not sure what your actual request is so if you could post what your looking for I can further assist you as to the possibility of being helped and if it's worth reaching out to customer support because most of it is just a generic reply email.