It's nothing but a lie. 500 packs is a complete lie. I've been playing since the 4th season, I've been doing all the events, all the tasks, I have a battlepass subscription every season. I don't have a single heirloom. There are several EA imposters on the forum (top posters) don't believe what they say. EA uses imposters to not reply directly. Imposters, on the other hand, speak only in EA's interests.
500 packs is total *. Don't believe the imposters. Those who talk as if they are the ones who developed the game are fake.
It turns out purely by chance. My friend just started the game. He earned 138 level 2 heirloom.
Community ManagerHey @l_mRGogo,
Many of the top posters you reference have been around the community for quite a while and are pretty knowledgeable about this type of thing; I wouldn't be so quick to discount them when they're trying to provide some insight or information. 🙂
It sounds like there may be a bit of confusion based on your last couple posts here.
Heirlooms are extremely rare, but it's absolutely possible to get them before opening 500 packs. It sounds like your friend has had some great luck, has opened a bunch of packs, or participated in one of the collection events that guaranteed an heirloom.
If you haven't received an heirloom by the time you've opened 500 packs, then you are in fact guaranteed to get one at that point. The link up in the second post here is a pretty solid way to get a general idea of how many packs you've opened thus far.
@l_mRGogo lol, I've been playing since day 1 and don't have one. Get in line.
You are almost certainly well short of the 500.
