Request for manual unlink: banned Steam account from EA account
Dear EA Support Team,
I hope this message finds you well. I am writing to formally request assistance with unlinking my banned Steam account from my EA account, as I cannot complete this process through the standard settings.
Here are my account details for verification:
- EA Account ID: zhanshenyu7
- EA Account Email: [edit: email address removed]
- Linked Steam Account Name: zy000319
- Game: Apex Legends (PC)
The issue is that my linked Steam account has been permanently banned for Apex Legends. As a result, the "Unlink" button on my EA account settings page is completely disabled, and I cannot unlink the account automatically.
I have attempted to submit a ticket through the EA Help website and contact Steam Support, but both methods were unsuccessful due to technical issues and loops.
I would be very grateful if you could manually process the unlink request for me, so I can link my EA account to a new platform.
Thank you for your time and assistance. I look forward to your reply.
Best regards,
zhanshenyu7
Hey zhanshenyu7,
You won't be able to unlink your Steam account unless that ban is removed. You can reach out to our terms of service team here. They'll be able to take a look at this for you.