These threads about getting hacked then banned
Can someone fill me in on how or why these accounts get hacked then get banned? I want to know so that I can at least warn my 2 PC friends because it seems that most of these reports are PC players. Reading some of these posts it seems that someone hacked their account, played and used cheats and of course gets a perma-ban from EA. But why? Probably to sell these accounts afterwards? The only advice I give to my friends on PC is to use 2 factor authentication but I guess that isn't enough since even Nokokopuffs was hacked with 2FA on.
Hi @Cheese9Man,
Thank you for looking to help others best protect their accounts. There's two areas to keep in mind: account security and online best practices.
In terms of account security:
- Keep your email address up to date so you can always get your codes to log in.
- Reset your EA Account password - Choose a strong, unique password for the EA account that uses a combination of letters, numbers, and special characters.
- Turn on Login Verification - Go to your EA Account Security settings.and under Login Verification, clicking Turn on. This will send you a code to confirm your identity when a new device tries to log in to your EA Account. in the Security settings, click View by Backup Codes and write them down and keep them in a safe place so you’ll always be able to log in when you need to in the event you can't receive your login codes!!
- Make sure to take advantage of the security settings available for the connected accounts linked up to the EA account also. Examples of connected accounts include the email address registered, accounts such as Steam, Amazon and Twitch, Console accounts (PlayStation, Xbox, Nintendo Switch, etc) and mobile accounts (Apple ID, Google Play) and Social Media accounts (Facebook).
Good online practices include:
- Logging out of any devices you share with others once you're finished or if you are leaving your own device unattended for any length of time.
- Making sure to not to share your account information or security details with others.
- Never revealing your account password with anyone!! Note: our support team will never ask you to share that information with us.
- Never click unknown links from untrusted sources.
- Only enter your EA account details into official EA websites.
- Be aware of fake give-away's surveys or support teams. On Social Media official EA accounts will be marked with a ✔️ by their name so look out for those ticks. If unsure, you can always ask us here on Answers HQ, on help.ea.com or by reaching out to our EA Help Twitter Support team.
- EA_Lanna
