Thoroughly disappointed with the EA service team and anti cheating capabilities

This is my player data. Since EA's service team has given such a bad judgment, I might as well let everyone take a look at where the problem lies. Of course, if there are any doubts, I can personally call to prove it. Does anyone really think that cheating is just this data

无法上传此论坛 zip 文件？

First of all you just venting. There is not even close enough data for people here to make any sound judgement.

If you would have a track record of games played, kills, damage etc. + recording(s) especially of the game were you got banned / after which you got banned - it would make more sense.

And more importantly:
1. Apex mods are dealing with thousands of hackers - they can't ban them fast enough needless to say provide detailed feedback
2. Detailed feedback on such cases in any case in life is not provided to avoid giving hints to system abusers on how cheats are detected

I agree and have seen myself clear wallhacks and aimbots and players are still playing (can give names if forum mods allow :D) so why / how those do not get banned I don't know because of the same reasoning = not disclosing info regarding anti-cheat system.

I guess it applies both ways - to avoid hackers to get better and at the same time allegedly protect some of them :)

p.s. you created 2nd account (not sure why people even do that but whatever) -> go ahead create 3rd and play on. But if we are honest I would ban your 2nd just for "smurfing" point alone.

I tried to upload a compressed file of user data, but it seems that this forum cannot upload it.

As for why I still want to open a second account to continue playing, it's because APEX has no other advantages besides fun. It's like a pile of golden feces to me, and this is probably the last time I'll play this stupid game.

What's even more frustrating is if you have related ban issues.

For being banned, I can only provide feedback through email from the incompetent EA TOS team, but their rhetoric is always limited to one thing. At the same time, I don't even think they will take your feedback seriously, which is the most frustrating point.

For reporting, why can't feedback be provided to the reporter, such as telling me that the cheater I have reported has been punished? Other games have similar examples, which can also show users EA's determination to fight against cheating. And currently, there seems to be some improvement in the mouse macro and converter parts, but those obvious cheaters, such as DMA, self aiming, etc., can even play live to master level. Do you know that the best way we can report such cheaters is through Discord? However, they seem to have some kind of authority to reverse the ban on your account, which is not an exaggeration.

In fact, the above two issues can be summarized as EA not providing effective solutions and communication channels for any communication you have.

Dude name a game where cheater reporting, feedback is ideal?

As far as I know Valorant used to be "gold standard" for it. What they do?
1. automated review system
2. banning based on pure threshold of reports per game average -> exceeded -> banned
3. 1:1 template bla bla bla texts for feedback, no concrete info given

it kinda such at the same time I get it.

Only system I have seen myself that works better = small community level managers that play the game on daily basis, are credited being skilled enough to determine who is / is not hacking -> able to ban people live + blacklist IP. It still let people cheat but to much less extent + communities were much smaller so everyone knew who was cheating, past of players and just as humans avoided playing with them.

Is it possible in Apex - NO. Because most care about gains, fame, money, cosmetics here = they will hack, exploit, boost do whatever to get heirloom, stats, badges etc. It is people problem not so much EA's.

I think Tencent's anti cheating measures still have some effect. They can inform cheaters and impose internal bans on them. If you're talking about small communities, it reminds me of Battlefield 5, a game that was also destroyed by cheating. It can only rely on the community player's ban mechanism, but it is still operated by EA. I think EA does have such problems.

Sure, every anti-cheat has some impact, at the same time I can't really name a game where it meets expectations of legit players.

Valorant sounded like such game, but after I spent ~3 months in it, working out the details of the game to adjust my settings, playstyle etc. I found out a lot of info that it is far from perfect. Also from my playing experience up to gold rank I faced smurfing superstars constantly - players that easily kill all 5 players on their own and finish with 3-5x the frags than anyone else and I could not tell in many cases if that is hack or pure skill because of 1 shot kill mechanics + lag + limited spectating options.

Also unfortunately money just make things disgusting and basically erases motivation to battle hackers:

1. for developer there are two options
a) make game pay to play = get all the money "upfront" -> lose interest over time to upkeep the game as they have realized their financial goals
b) make game free to play = monetization through in-game transactions -> need hype and media at lowest possible costs -> allow content creators / pros to (allegedly) use hacks to maintain hype around the game = they get their money, content creators get their money, general legit player suffers because top level is unattainable, set standards are unreal

2. for competitive players again two options
a) invest enormous amount of time to build skill and still lose to software assisted opponents = remain nobody
b) invest time and join the "dark side" = become steamer / pro, create carrier of it

As said above it all comes down to community. Back in my days people played for playing and to work on their skills, there was no monetization, just internal community bragging rights, also lot more talking down to lower skilled players.

Apex is just exact opposite and that's the fact everyone has to accept while playing this game.
Thus I play it for my internal challenge and because I have nothing better to do :)