Thoroughly disappointed with the EA service team and anti cheating capabilities
I want to share my thoughts on EA's anti - cheating system on the EA. forum I've found that EA's anti - cheat tends to ban accounts without proper justification and doesn't communicate with players. They don't provide any evidence or reasons for the bans.I can provide data from my second account, which reached Platinum II in ranked play, but was unfairly banned last night. Also, EA's anti - cheat is ineffective against real cheaters. I've reported obvious wallhacks and aimbots, but there's been no feedback.
At the same time, even when I negotiated with the so-called service terms team, they always insisted on their arrogance, neither giving specific reasons nor even willing to overturn the case to see my data and performance in detail. It has been proven that EA's anti cheating and the team's arrogance completely destroyed the Apex game
I really don't understand how to think that a player with an average damage of 500 or 600 per game and sometimes no KD score of 1 is cheating, but turning a blind eye to cheats that actually use self aiming and continuous sniper rifles in the game, turning a blind eye to converters, and even using mouse macros for such a long time before being banned. If it weren't for this fun piece of dog poop being really fun, I would have launched it in the 19 season. It's hard to imagine EA's anti cheating measures not only being ineffective, but also abusing bans.
I not only need to be killed by various cheats in Apex, but also banned by EA's stupid anti cheat system.
I am attaching my data and EA's response here, so that everyone can see how EA's bad and arrogant team reacted and how the anti cheating system destroyed this game。
I tried my best to provide my appeal, but EA's service team seems to have only responded in this way, so arrogant.
In fact, I believe that the EA service team not only relies on email as a communication method, which leads to a very single communication approach, but their responses undoubtedly reveal arrogance
Definelxw Unfortunately, bans cannot be handled on the forums as those would need to go through the EA TOS Team.
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