Forum Discussion

4 years ago

Solved

0x887A0005-DXGI_ERROR_DEVICE_REMOVED

I keep getting "0x887A0005-DXGI_ERROR_DEVICE_REMOVED" and my game crashes. This only happens on Apex. I saw a lot of post about it but nothing more recent. Has anyone recently had this issue and fixed it?

EA_Illium
4 years ago
HI @NightMannCometh There's a few different things we can check/try to see if this stops.

Don't under or overclock your GPU

Make sure the power supply you have is sufficient

Set in-game settings to low to not overwork your GPU

Set your device and GPU to run for best performance, instead of power saving, or highest quality

Disable overlays and any other running Anti-cheat (besides Apex's)

Check for Windows, GPU, and Bios updates

Try running your device in a Clean Boot

Run a Repair on Apex via Origin

1 Reply

EA_Illium
EA Staff (Retired)
4 years ago
HI @NightMannCometh There's a few different things we can check/try to see if this stops.

Don't under or overclock your GPU

Make sure the power supply you have is sufficient

Set in-game settings to low to not overwork your GPU

Set your device and GPU to run for best performance, instead of power saving, or highest quality

Disable overlays and any other running Anti-cheat (besides Apex's)

Check for Windows, GPU, and Bios updates

Try running your device in a Clean Boot

Run a Repair on Apex via Origin