Forum Discussion

Not applicable

3 years ago

0x887a0006 dxgi_error_device_hung

Product: Apex Legends Platform:Steam-PC Please specify your platform model. PC AMD or Nvidia Model Number Radeon RX 5700 XT Enter RAM memory size in GB 16 What is your gamertag/PSN ID/EA Account...

EA_Aljo

Community Manager

3 years ago

Hey there, @XeRh0

Try the suggestion here. Let me know if that helps or not. Thanks!

XeRh0
Not applicable
3 years ago
Hello, thank you very much for the response.
Ever since I posted here my game is working fine. Right now I would rather not tinker with it. As soon as it crashes I am going to try out your suggestions.
- EA_Aljo
  Community Manager
  3 years ago
  @XeRh0
  
  I understand. I'm glad to hear you can play again. If there are any other issues, please reach out to us. Good luck and have fun!
  - XeRh0
    Not applicable
    3 years ago
    @EA_Aljo Hello, I am sorry to inform that my game has crashed again... Luckily, this time it was only the game, and not the entire computer (I only had to turn on the game. I didnt have to restart the entire PC).
    
    I am going to try out the older 2020 driver mentioned in the post that you linked me. I will send more info about results later.