Forum Discussion

Not applicable

3 years ago

0x887a0006 dxgi_error_device_hung

Product: Apex Legends Platform:Steam-PC Please specify your platform model. PC AMD or Nvidia Model Number Radeon RX 5700 XT Enter RAM memory size in GB 16 What is your gamertag/PSN ID/EA Account...

XeRh0

Not applicable

3 years ago

Hello, thank you very much for the response.

Ever since I posted here my game is working fine. Right now I would rather not tinker with it. As soon as it crashes I am going to try out your suggestions.

EA_Aljo

Community Manager

3 years ago

@XeRh0

I understand. I'm glad to hear you can play again. If there are any other issues, please reach out to us. Good luck and have fun!

XeRh0
Not applicable
3 years ago
@EA_Aljo Hello, I am sorry to inform that my game has crashed again... Luckily, this time it was only the game, and not the entire computer (I only had to turn on the game. I didnt have to restart the entire PC).

I am going to try out the older 2020 driver mentioned in the post that you linked me. I will send more info about results later.
- Solid_EXC
  Not applicable
  3 years ago
  I havent this bug abaout the begining of season 14
  But yesterday my game crash
  Have this issue half of season 13
  They think is a problem of driver
  I think is a problem of APEX
  - XeRh0
    Not applicable
    3 years ago
    @Solid_EXC yeah, I agree. Its most likely the games issue, most of the fixes Ive tried are temporary/cannot be used forever.
    Currently I managed to play for about an hour without a crash using a 2 years old driver recomended in the other post...
    However the drawback is that my pc runs much slower and less stable since its a very old driver.
    Even in case it is an AMD driver issue, I would hope that respawn gets in contact with them like they did with NVIDIA..
    I would atleast like if they'd tell us that the devs are aware of this.. I couldn't find any info on the trello board.. I hate being left in the dark