Forum Discussion

ScaryCoockie

7 years ago

(15.235) Unknown file version (audio\ship\general english.mstr)

(15.235) Unknown file version (audio\ship\general english.mstr) on startup then shut down the game (pc)

ccason2395

6 years ago

Its not helping me to repair the game and EA/Origin support have been worthless ☹️

EA_Kent

Community Manager

6 years ago

Hey @ccason2395.

I'm sorry to hear you're still running into trouble with this error. Let's see if we can help get it fixed for you here.

When you've got a chance can you try starting up your PC in a Clean Boot to see if that helps at all? If there's anything else running on your PC that might be interfering with the game it might help get around it. For more details on how you can set up a Clean Boot check out the EA Help website.

Let me know how it goes when you can.

/Kent