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Sorry to hear what you’ve been through. I can understand how upsetting and overwhelming this must feel, especially after being away for a while and then coming back to find that your account progress, friends list, and linked account details no longer look correct.
Unfortunately, we’re not able to investigate or recover accounts directly here on the forums.
Since you believe the account may have been stolen or linked incorrectly, I would strongly recommend continuing through EA Help and submitting the case again through this webform, with as much detail as possible. It may help to include:
- your Steam account name and ID
- the EA account email you believe was originally linked
- the in-game name you used before
- the current name shown on Apex
- the approximate time you last played normally
- any purchase receipts or account ownership details you still have
You may also find these pages helpful:
EA Account help for locked, banned, or suspended accounts
EA Account Help Hub
If you believe your account was compromised, please also secure your email account, change your passwords, and enable additional security measures where possible.
Thank you for taking the time to explain everything so clearly, and I hope you’re able to resolve this.
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