Forum Discussion

New Novice

8 months ago

Solved

Accidental ban

Dear EA customer service team, I am writing to formally appeal the suspension of my Apex Heroes account because I believe the action was unreasonable and to request a thorough review of my case. ...

anticheat

Midnight9746
7 months ago
36053asd & 1cegil Sadly, banned accounts cannot be handled on the forums as that can only be handled by the EA TOS Team.

> EA Help | Get information about EA Account locks, bans, and suspensions

If your EA Account is hacked and you need help recovering it, you would need to contact EA Support.

> EA Help | What to do if your EA Account has been hacked

If its been a while since you had last played or had used EA's services, your EA Account may had been temporarily disabled. You would need to contact EA Support in order to reactivate your EA Account, (note: reactivating your EA Account will not remove any active bans or suspensions and if the deactivation of your EA Account was from a ban or a suspension, you would have to contact the EA TOS Team).

> EA Help | How to get back into your EA Account