Forum Discussion

6 years ago

Accidental purchase

So my grandma got me an apex coin card for pc but sadly I’m on Xbox, is there anyway to transfer the money from ea to Microsoft??

EA_Kent

Community Manager

6 years ago

Hi @marisaxp,

I'm afraid we don't have a way to transfer over Apex Coins from one platform to another. If you haven't yet redeemed the code to your account it may be possible to get a refund through the retailer.

The best thing to do would be to reach out to the store where the card was purchased to see if there's anything they could do to help out with that.

/Kent

marisaxp

6 years ago

Okay, I see. If I was to log into my account on a PC and enter the code would i then be eligible?? Thanks for the response.

EA_Kent
Community Manager
6 years ago
@marisaxp

If you redeem the code on PC those coins will be added to your Apex Legends account, but they can only be used if you're playing on PC. You wouldn't see them on your account if you log into the game on your Xbox. The platforms are separate, so your coins don't carry over between them.

/Kent