Account banned due to multiple kills of AFK bots

    Hey. I entered deathmatch mode and all the players were AFK bots except me and two teammates, I killed them many times with a record of 22 kills, 0 deaths, 4400 damage, and then my APEX account was banned. It was so hard for me that I had a hard time sleeping every night.
    I sent many emails to EA help and got a response that we had done a full investigation and it was the right action. Did the team really investigate? Don't lie to me, because except for the first time, I received a response from you guys immediately after I sent the email. It's hard not to suspect that no survey was conducted and an auto-response was made directly.
    You can't ban the AFK bots, so why am I banned for killing AFK bots that don't act? We all know the EA dev team has a lot of work to deal with, but I didn't expect the solution to this matter to be so simple and brutal, not being able to deal with AFK bots and just banning normal players' accounts! ? This is really crazy!
    Please help me developers, thank you.