Hi,It says “Your EA account is disabledYour login credentials might have expired. Good news: all you need to do is reset your password at www.ea.com...” EAI have reset my password twice and it still shows up the same thing ever time. My emails are also the same on my xbox and EA account. please help!

@Trey_2420 I moved this post to the right place. If you still have an issue with this, then please make contact with an EA Game Advisor for assistance.Click the following link to get started: https://help.ea.com/en/contact-us/Please note the current changes to support: https://help.ea.com/en/help/faq/temporary-changes-to-support-options/For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/Thanks.

Account Disabled | EA Forums

19 Replies

AOD_DieNasty243
5 years ago
wrong forum mate. You posted in "Find a Squad PC". Try emailing EA or Apex support
Its_Montaa
5 years ago
@Trey_2420 How did they help or did they?
Its_Montaa
5 years ago
@AOD_DieNasty243 What do you mean ?
EA_Barry
Community Manager
5 years ago
@Trey_2420

I moved this post to the right place.

If you still have an issue with this, then please make contact with an EA Game Advisor for assistance.

Click the following link to get started: https://help.ea.com/en/contact-us/

Please note the current changes to support: https://help.ea.com/en/help/faq/temporary-changes-to-support-options/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

Thanks.
TheSpectre82
5 years ago
I am getting the same error. Over and over. I have reset my password at least 4 times. You need to update the promt and removed the "Good News" part of it. Its a complete lie!
blissuicide
5 years ago
Just gotten this today and spoke to an EA rep. No help at all. They said my email registered on EA is not linked to my ID which i have used to play Apex for the past 2 years. If its not linked, how the hell have I been playing for well over 2 years. Utter bull. Now i dont even know what to do. Not gonna start a new account. Guess deleting this pos game and quit is the only solution.
KayDeagh
5 years ago
Is there a resolution to this then ?
K1NGHCH40S
5 years ago
@Trey_2420 Same just happened today and I've reset my password at least 3 different times now EA plz fix this is dumb
Rymen
5 years ago
I haven't played since season 5, updated the game today and this screen showed... I've reset my pass twice and its still the same.
4rw2h9c0n5zx
5 years ago
Yo did you ever get this fixed?